e-COMMERCE
CUSTOMER RELATIONSHIP MANAGEMENT


The Saint Francis Hotel
Union Square, San Francisco

The Los Angeles Marriott Hotel
333 South Figueroa Street, Los Angeles

The Westin South Coast Plaza Hotel
666 Anton Boulevard, Costa Mesa

Attending our January 18th, 2000 Forum Luncheon 
at the The Saint Francis Hotel in San Francisco were:

ACT 1 Personnel Services
                 Regional Manager

Ampex Corporation
                 Director of Export Administration

County of Alameda Information Technology Department
                 Deputy Director

 Fireman's Fund Insurance Company
                 Manager

Grady Hicks Enterprises
                 President

Interaction Associates
            Director of Marketing

ISIS New Media
            Vice President of Business Development & Marketing

OffRoad Capital
                 Project Manager

Pacific Financial Printing
                Vice President Sales

Storm Products Company
                 President

 The Surtec System
                 Vice President/Director Research & Development

University of California Hastings College of the Law
                 Director of Administrative Services

WMA Inc.
                 Marketing Director
 
Attending our January 19th, 2000 Forum Luncheon
at The Los Angeles Marriott Hotel were: 

20th Century Insurance Company
                Auto Underwriten Manager

20th Century Insurance Company
             Vice President Operations

20th Century Insurance Company
                Manager Policy Processing

Allied High Tech Products Inc.
                Marketing Manager

Austrian Trade Commission
                Deputy Trade Commissioner

City of Pasadena Public Works & Transportation Department
            City Architect Capital Projects Division Head

Daily Journal Corporation
                Advertising Sales Manager

KPMG
                Senior Manager Information Risk Management

Lockheed Federal Credit Union
                Assistant Vice President, Data Processing & MIS

Los Angeles County ISD
                Senior Contracts Analyst

Los Angeles County ISD
                DP Contracts Analyst

Los Angeles County ISD
                DP Contracts Analyst

Nolan & Associate
                President

RP Inc.
           Manager

San Diego State University
                Director Business Services

Stuart F. Cooper Company
                Assistant Vice President

Stuart F. Cooper Company
                Vice President Sales & Marketing

Stuart F. Cooper Company
                Vice President & General Manager

Syncor International Corporation
                Project Manager Information Technologies

Syncor International Corporation
                Manager IT Information Technologies

Syncor International Corporation
                Marketing Manager Pharmacy Service

The Carpenter Group
                 Sales Manager

 Attending our January 20th, 2000 Forum Luncheon
at The Westin South Coast Plaza Hotel were: 

Insurance Broker Investment Counselor

Accent Computer Solutions Inc.
                Account Executive

Accountants on Call
                Senior Account Representative

Accountants on Call
                Senior Account Representative

Accuride International Inc.
                Director Strategic Market Planning

Allied Mechanical
                Vice President Sales & Marketing

Automobile Club of Southern California
                Manager IS Program Office

Automobile Club of Southern California
                Applications Development

Beckman Coulter Inc.
                Manager Management Information Analysis

Huntington Beach Union High School District
                Director Pupil Personnel Services

Juice Tree Inc.
                Vice President Marketing

KPMG
                Partner Information Risk Management

KPMG
                Partner

LFR Levine Fricke
                Business Development Coordinator

LFR Levine Fricke
                Project Assistant

Magna Optica Medica
                CFO

Megasys Inc.
                President

Merrill Lynch
                Financial Consultant

Orange County Federal Credit Union
                Vice President Marketing & Business Development

Orange County Federal Credit Union
                Marketing Specialist

Orange County Federal Credit Union
                Operations Officer

Orange County Federal Credit Union
                Vice President Delivery Systems

Pyxis Corporation
                Program Manager

Pyxis Corporation
                Corporate Specialist

Sterling Fibers Inc.
                Director of Marketing  

Sullivan Curtis Monroe
                Senior Vice President

Towne Inc.
                Vice President of Fulfillment Services

As they were unable to attend, the following executives requested information be forwarded to them by our experts on the panel for these luncheons:

California State University Los Angeles
                Professor

City National Bank
                Vice President

City National Bank
                Vice President

Good Samaritan Hospital
                Manager Technical Services

Imperial Bank
                Vice President Compensation & Benefits

Infonet Services Corporation
                Project Manager

Paramount Pictures
                Executive Director Systems Development

PFF Bank & Trust
                 Data Security Officer

Srimas Group
                Vice President

TRW
                Programmer

Maxicare Health Plans Inc.
                Vice President

Maxicare Health Plans Inc.
                Manager Health Program

TRW
                Manager Software Services  

Vernon Auto Parts Exchange Inc.
                Executive Vice President

California Casualty Management
             Project Manager 

Circle International
             Senior Vice President

Contra Costa County
                Deputy Chief Information Officer

Contra Costa County
                Deputy Director

PMI Mortgage Insurance Company
                Director of Advanced Technolgy 

Rose Electronics Distributing Company Inc.
                Information Systems Manager 

Seagate Technology
                Director Global H.R. Works

Stanford Linear Accelerator Center
                University Counsel  

American Golf Corporation
                Executive Vice President 

Automobile Club of Southern California
                Senior Protection Information Manager 

County of Los Angeles/MTA
                Department Systems Manager

Gerlin America Insurance Company
                Senior Vice President 

Latham & Watkins
                Automation Manager

Southern California Gas Company
                Software Project Manager

Sytco Management Inc.
            President

The Sullivan Group
                President

Unique Business Systems
              Risk Manager

AirTouch Communications
                Senior Telecom Engineer

Chevron Real Estate Services
                Business Development Manager

I Link Technology Inc.
                Chief Financial Officer

Orcon Corporation
                Information Technologies Manager

San Francisco Newspaper Agency
                Manager of Systems and Operations

Automobile Club of Southern California
                Employee Benefits Manager

Barrington Associates
                Vice President

Dacor
            CFO

Dacor
                Director MIS

Farmers Insurance Group
                Director

Sierra Systems Group Inc.
                Vice President

TV Content
                Owner

William O'Neil & Company Inc.
                Client Services Consultant

YouDoo Enchanted Gifts By Lady Isis
                Computer Coordinator

Accountants on Call
                Senior Account Representative

Automobile Club of Southern California
                Group Produce Manager Insurance Products

Automobile Club of Southern California
                Manager Internet Intranet Systems

CMTC
                Director Business Services

Computer Economics
                Director of Sales

Computer Economics
                Vice President

El Dorado Bank
                EVP/Operations

Fremont Compensation Insurance Company
                Vice President Marketing

FujiFilm
                Vice President of Sales

Mailboxes Etc.
                Manager of Demographic Research

Mailboxes Etc.
                Director of Business Marketing

Rockwell
                Business Systems Analyst

RS Hughes
                Director of Training

US Autonews
                Senior Vice President Training