The Business Forum

"It is impossible for ideas to compete in the marketplace if no forum for
 their presentation is provided or available"     -      Thomas Mann, 1896


 

DEPLOYING CUSTOMER SERVICE 
ON THE INTERNET

The Los Angeles Marriott Hotel
333 South Figueroa Street
Los Angeles

The River Place Hotel
1510 SW Harbor Way
Portland

The Four Seasons Olympic Hotel
411 University Street
Seattle

The Saint Francis Hotel
Union Square
San Francisco

Attending our January 27th, 2000 Forum Luncheon 
at the The Los Angeles Marriott Hotel in Los Angeles
were:

Anchor Audio Inc.
               Director of Sales

Anchor Audio Inc.
                Director Marketing

Beckman Coulter Inc.
                Manager Management Information Analysis 

California State University Los Angeles
                Director Academic Technology Support

Kelsey National
                Product Manager

Overhill Farms
                Vice President of Management Information Systems

Overhill Farms
                Director of Customer Service

Rezex Corporation Geltman
                President

Stuart F. Cooper Company
                Customer Service Director

Stuart F. Cooper Company
                Vice President Sales & Marketing

Transamerica Business Technologies Corporation
                Vice President Data Center Services

Universal Television & Networks Group
                Vice President Human Resources

VPA Inc.
                Vice President
 

Attending our February 22nd, 2000 Forum Luncheon
at
The River Place Hotel in Portland were: 

AAA Oregon/Idaho
                Marketing Coordinator 

Grange Mutual Insurance Company
                Marketing Manager

Grange Mutual Insurance Company
                President & CEO

IDC Corporation
                Human Resources Director

IDC Corporation
                Business Development Director

KeyBank National Association
                Relationship Manager

Nike Inc.
                Director of Global Information Protection Services

PAC Paper Inc.
                Director of Finance & Administration

Portland State University
                Systems Librarian

Royal & Sun Alliance Insurance Companies
                e-Commerce Administrator

Standard Insurance Company
                Manager Business Technology Services

TAC Associates Inc.
                Chief Financial Officer

TAC Associates Inc.
                President

Tektronix Inc.
                Senior Component Engineer

 Attending our February 23rd, 2000 Forum Luncheon
 at The Four Seasons Olympic Hotel in Seattle were: 

ADP Automatic Data Processing
                Director Client Services

American Drapery Blind Carpet Inc.
                National Marketing Director

Cascade Natural Gas Corporation
                Senior Programmer Analyst

GCSI
                Director of Information Technology 

GCSI
                Director of Customer Services

Washington Mutual Bank
                Assistant Vice President 

World Vision
                Lotus Notes Administrator Information Systems Group

Attending our March 23rd, 2000 Forum Luncheon
 
at The Saint Francis Hotel in San Francisco were: 

Chevron Real Estate Management Company
                Vice President

City of San Jose
                Financial Analyst

Contra Costa County
                Deputy Chief Information Officer

County of Alameda California
                Deputy Director Information Technology Department

Enfratech
                President

Federal Reserve Bank of San Francisco
                Manager District Procurement

Mendocino Woodlands Camp Association
                President

New United Motor Manufacturing
                Senior Specialist System Administration Information Management

New United Motor Manufacturing
                Senior Network Specialist Infrastructure Section

Visa International
                Chief Business Recovery Architect 

World Savings & Loan Associates
                Manager Compensation Human Resources


As they were unable to attend, the following executives requested information be forwarded to them by our experts on the panel for these luncheons:

Archdiocese of Los Angeles Youth Employment
                Executive Director

Catholic healthcare West
                Y2K Coordinator

AAA Oregon/Idaho
              Vice President

Bemis
               
General Manager

Bioject Inc.
               
National Sales Manager

Bioject Inc.
               
Customer Services

Graziano Produce Company
               
Chief Financial Compliance

ODS Health Plans

PacificCorp
               
Senior Counsel Legal

Tektronic Inc.
            
Tools Program Manager

Evergreen Electrical Contractors Inc.
            
Controller 

Holaday Parks Inc.
               
PR & Marketing Manager

Holaday Parks Inc.
               
Controller Director & Quality Administrator

Mountain Safety Research

Murray Franklyn Company
             
 IS Manager

Murray Franklyn Company
               
Applications Manager 

Airport Commission SFIA               
         
     Manager Pavement & Utilities 

 


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